There's no such thing as a typical day in a healthcare practice, so your staff may often have questions about how to handle a particular situation. But what happens when you can't physically be at the office to oversee your staff and assist as they make decisions that can be crucial to your business?

Communication is the true key to the seamless running of an office, and there's no better way to communicate the way you'd like the practice to operate than by outlining your wishes in a policies and procedures document, also known as a P&P. It can go a long way toward ensuring that the quality of your staff's work remains constant, whether you're at the office or not.

Published in Managing Employees
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